Gain a solid foundation in CRM functionalities, including sales, customer service, and marketing automation.
Work directly with Dynamics 365 tools such as PowerApps and Power Automate to customize and streamline CRM processes.
Equip yourself with the knowledge to manage and optimize customer relationships, increasing your potential in CRM-focused roles.
Get ready to sit for the MB-910 certification exam, validating your skills in the industry-leading CRM platform.
Understand how Dynamics 365 CRM integrates with Microsoft Office 365, Azure, and other Microsoft tools for seamless workflows.
Dive into customer data management, analytics, and reporting features, using real-time data for better decision-making.
Learn to automate tasks in sales and customer service, improving efficiency and customer satisfaction.
Leverage cloud-based solutions to enhance scalability and flexibility in customer relationship management.
The MB-910: Microsoft Dynamics 365 Fundamentals (CRM) certification course is specifically designed for working professionals seeking to gain foundational knowledge and practical insights into Customer Relationship Management (CRM) using Microsoft Dynamics 365. This course offers a comprehensive understanding of the core functionalities and benefits of CRM systems in a business environment, especially within the context of Dynamics 365.
Throughout the program, participants will delve into essential CRM concepts such as customer engagement, sales automation, customer service, and marketing functionalities, all integrated within Dynamics 365. By enrolling in this course, you will explore how businesses can streamline their customer relations, enhance productivity, and achieve greater business success by leveraging cutting-edge Microsoft technologies.
With MB-910: Microsoft Dynamics 365 Fundamentals (CRM), you will also gain insights into the broader ecosystem of Dynamics 365 applications, enabling you to understand how CRM integrates seamlessly with other enterprise resource planning (ERP) tools. By mastering these skills, you will be equipped to apply CRM strategies effectively within your organization, facilitating improved customer interactions, sales processes, and operational workflows.
Whether you’re looking to enhance your professional credentials or transition into a CRM-focused role, this course serves as an essential stepping stone. Upon completion, you’ll be prepared for the Microsoft Dynamics 365 Fundamentals (CRM) certification exam, a globally recognized credential that boosts your career potential in customer relationship management and business solutions.
The MB-910 course is a comprehensive program designed to provide professionals with a fundamental understanding of Microsoft Dynamics 365 Customer Relationship Management (CRM). It covers core CRM functionalities, including sales, marketing, and customer service, and prepares you for the MB-910 certification exam.
This course is ideal for working professionals in sales, marketing, customer service, or IT roles who are looking to enhance their CRM skills with a foundational knowledge of Microsoft Dynamics 365. If you’re seeking to deepen your understanding of CRM software and boost your career prospects, this course is for you.
There are no formal prerequisites for this course. However, a basic understanding of business processes and CRM software would be helpful. The MB-910 course is designed to be accessible for professionals who are new to Microsoft Dynamics 365 CRM and want to gain a foundational knowledge.
Yes, the MB-910 course includes practical exercises that provide hands-on experience in using Microsoft Dynamics 365 CRM. This will help you understand real-world scenarios and apply your learning effectively.
Upon successful completion of the MB-910 course, you will receive a certification of completion from Skill Curve. This certificate will demonstrate your understanding of Microsoft Dynamics 365 CRM fundamentals. For further recognition, you can also take the official Microsoft certification exam to earn the Microsoft Certified: Dynamics 365 Fundamentals (CRM) credential.
Earning the MB-910 certification will enhance your professional profile by validating your skills in Microsoft Dynamics 365 CRM. This can open up new career opportunities, increase your chances of career progression, and boost your credibility in CRM-related roles.
At Skill Curve, we offer the MB-910 course at competitive pricing to ensure professionals can access high-quality training. We also provide flexible payment plans to suit your needs. For more details on pricing, please contact our support team or visit the course page on our website.
Yes, Skill Curve offers lifetime access to the course materials. You can revisit the content at any time to refresh your knowledge or stay updated with new course enhancements.
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